Shipping policy

Shipping Policy

Effective Date: 01 August 2026

Thank you for shopping with The AMB Mart Gift Store. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

Orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Saturday, excluding public holidays.
Once your order has been processed and shipped, you will receive a confirmation email or SMS (where applicable) with tracking details.

2. Shipping Time

Estimated delivery times are as follows:

Standard Shipping (Within India): 3–7 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Product weight
Package size
Applicable promotional offers

If free shipping is available, it will be clearly displayed on the product page or during checkout.

4. Order Tracking

Once your order has been shipped, you will receive tracking information via email or SMS (if provided), allowing you to monitor your shipment until delivery.

5. Delivery Address

Please ensure that your shipping address, contact number, and other delivery details are accurate before completing your order.

The AMB Mart Gift Store is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

Courier service disruptions
Weather conditions
Public holidays
Natural disasters
High order volumes
Government restrictions
Other circumstances beyond our control

We appreciate your patience in such situations.

7. Failed Delivery Attempts

If the courier is unable to deliver your package after multiple delivery attempts, the order may be returned to us.

Additional shipping charges may apply if the package needs to be reshipped.

8. Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

When contacting us, please include:

Your order number
Photos of the package
Photos of the damaged product (if applicable)
A brief description of the issue

We will investigate the matter and provide an appropriate resolution as quickly as possible.

9. International Shipping

Currently, The AMB Mart Gift Store ships within India only, unless otherwise stated on our website.

If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes, and delivery times will be displayed during checkout.